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TCA is committed to protecting your privacy and keeping you informed. Click here to read our Privacy Policy (PDF) and learn how your information is collected, used, stored, shared and protected.
Spend less time in traffic with the new SB Express Lanes on I-10. If you already have a FasTrak ® account, then you’re set to drive.
The Toll Roads is the account and payment processing partner for SB Express Lanes. Because of this, both The Toll Roads and SB Express Lanes drivers can get assistance at our new San Bernardino County Customer Service Walk-In Center. To learn more about the partnership, please click here. To learn more about the SB Express Lanes, please visit their website at SBExpressLanes.com.
Important Customer Advisory Regarding Nationwide Text Phishing Scam
The Toll Roads is advising drivers to disregard phishing texts being sent to their phones that detail a specific outstanding toll amount. If you receive a text and are unsure, The Toll Roads customers can verify valid text notifications by logging into their account. On the dashboard, scroll down to account security and click “Notification Verification” or use the direct link at https://secure.thetollroads.com/accounts/notification-verification.
If you receive a phishing text, please file a complaint at www.ic3.gov. This is a site dedicated to sharing information on Internet crimes across law enforcement agencies.
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You can dispute a violation by filling out the "Contest of Notice" portion of your "Notice of Toll Evasion." This notice is typically mailed to you within two weeks of driving The Toll Roads without paying. Please include a written explanation for contesting the violation. We will investigate the circumstances and provide the results by mail.
If you are not satisfied with the results of the initial investigation, you can request an administrative review within 60 days of the postmark date of the results of the initial investigation. If you are not satisfied with the results of the second review, you can file an appeal with the municipal court. The procedures for administrative review and appeal are set forth in California Vehicle Code, Section 40255 and 40256.